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Add a LiveAgent Video to your microsite
What is a LiveAgent video?
It's a way to put a little more you right on your agent microsite.
People arriving at your site can be met by you or a spokesperson, with a high-quality message
and LiveLead Contact Form.
Video technology like this isn't new, but the chance to use it on your microsite is.
Click here to see a sample LiveAgent video
What can I say in the video?
State Farm Corporate has provided some guidelines for what kind of things you can say and how
you can stay compliant while still showing your individuality.
Want a copy of the generic script?
Download the PDF
How much will it cost?
Let us shoot the videos for you.
If you're an AFS and are looking to have a group of agents filmed, we've got relationships with several video teams who produce spectacular looking videos. Trust us when we say that there are plenty of videographers who don't know how to correctly film green screen videos. We want the best quality possible and so we make sure the studios we recommend are going to do it right the first time. These teams will come to your location and will film it at most local AFOs, making it convenient for the agents. If you are interested in a group shoot, we really encourage you to contact us first at 877-828-3131 and let us help you get it set up.
Looking for a local studio to shoot just one video? While we cannot guarantee the end results from these companies, we would suggest you go to Google and do a search for "videographer" along with city and state or province you're located in and select a reputable firm from those results. If you or the videographer have questions along the way, feel free to call us.
What do I ask when I call a studio?
Services:
The kind of video work you're looking for is called Chroma-Key or GreenScreen work.
It's the same technology used to put a weatherman over a map during the evening news.
Rates/Prices:
Ask if the studio does commercial work, and at what rate. Tell them you're shooting
a 20-40 second clip. Usually they charge hourly for studio work, and it shouldn't take
more than an hour to shoot your video.
Video Format:
The studio can record the final video in several industry standard formats that we can use:
- AVI (NTSC 720x480 at 30 FPS)
- MOV (QuickTime) Uncompressed
- MPEG-1 or MPEG-4
What happens after the video is shot?
What you have:
The studio will give you a file, usually burned to a CD or DVD disc.
Also, they may offer to send the video to us for you.
Where to send a disc:
If you have a physical disc with the file on it, you can mail it here:
Mirus Research
c/o LiveAgent Videos
105 N. Main St.
Bloomington, IL 61701
Where to send an electronic copy:
If you don't want to mail a disc, you can send it to us electronically via FTP upload.
This is a faster and more effective way to get the file to us.
If you have the capability, give us a call and we'll give you the details.
If you have any questions or want to get started, give us a call at (877) 828-3131
If you're coming to Corporate in Bloomington, we can schedule to have your video produced at a nearby NBC television affiliate. We also are looking into attending various Agent Universities, regional and national conventions and other L & D related gatherings where agents could get their video produced during the event.
The third option available to agents is to have the video produced locally. We do not recommend you attempt to record the video yourself. It's critical that the audio, lighting and screen work is of a high quality or else the end video will suffer or you may be asked to re-record it. If you decide to have the video produced locally, we may be able to recommend a local studio or locate one for you. Please contact us at 877.828.3131 for more information.
If you're coming to Corporate in Bloomington, we can schedule to have your video produced at a nearby NBC television affiliate. We also are looking into attending various Agent Universities, regional and national conventions and other L & D related gatherings where agents could get their video produced during the event.
The third option available to agents is to have the video produced locally. We do not recommend you attempt to record the video yourself. It's critical that the audio, lighting and screen work is of a high quality or else the end video will suffer or you may be asked to re-record it. If you decide to have the video produced locally, we may be able to recommend a local studio or locate one for you. Please contact us at 877.828.3131 for more information.
- Dress professional; remember, this is the first impression you will give many of your visitors. When picking out an outfit, it should not contain any bright green (or blue, depending on where it's being filmed). Wearing a color similar to the background fabric can cause problems when preparing your video.
- Be enthusiastic; showing a little personality in your video is a good thing, because it's not just words that sell, but tone and body language.
- Practice runs; get used to talking in front of the camera. Try writing down your script and practicing it in front of a mirror to get a feel for your facial expressions. Scripts should be memorized and practiced prior to arriving at the studio. Otherwise, you'll be wasting money at the studio while you attempt to memorize your script.
- AVI (NTSC 720x480 at 30 FPS)
- MOV (QuickTime) Uncompressed
- MPEG-4 Uncompressed
Mirus Research
c/o LiveAgent Videos
105 N. Main St.
Bloomington, IL 61701
We recommend FedEx or UPS, but whichever shipper you decide to use, please make 2 copies of your video and hang onto one of them in case your package is lost.
FTP Video Upload
The quickest, cheapest and most effective method to getting your video to us would be to upload the video to one of our file servers. Most local studios or videographers could do this for you as part of their recording package. If they can do that, have them contact us for details.
You should be able to pay one flat rate each month for an unlimited number of impressions. Our flat rate to host and display your video is $25/mo. (this does not include the video preparation costs or spokesmodels, but we also have the best prices for that too).
Also, if you're being required to sign up for a 1 year contract, ask yourself why you'd want to commmit to that (and pay up front for any discounts) when you can pay a cheaper monthly rate and not be locked into any long term contract.
The bottom line is we offer better service, support and options with no contract required... and we still charge you less.
Search Engine Placement (SEP) Services
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There are millions of Google and Yahoo searches being conducted every day by people who are interested in finding someone who offers insurance and financial services in their area. Some of these people live and work within minutes of your office. The key is being in front of them when that search takes place! At the very top and down the right hand side of Google and Yahoo, you will find something called sponsored listings. Sponsored listings provide a quick and affordable way to buy your way to the top of the major search engines within a matter of days. It is an excellent opportunity to choose exactly what search terms you would like to be found under and pay only for those who click on your listings.
How Does It Work?My State Farm Domain provides a simple, cost effective way to make sure potential customers find you with search engine placement services on Google and Yahoo while staying within your budget.
Our search engine placement services are designed to quickly find highly qualified prospects online and drive them to your website cost-effectively. Frequently Asked Questions
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Ready to get started? Give us a call at 877.828.3131
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State Farm Alias:
Next you need to provide the password for the mysfdomain.com system. This password was randomly generated for you during your first purchase.
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If you don't know the password, cancel this step and start over - you can request to have your password sent to you.
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Transfer a domain you already own
What is a domain transfer?
- What is it? Domain transfers are a way to take a domain name you've already purchased through another company and move it into the My State Farm Domain system.
- Why would I want to do that?
- This service will let My State Farm Domain manage the back end URL's to make sure the domain names are always pointing to the correct URL. If statefarm.comÆ needed to make changes to the URL address Corporate would have no way of contacting all the agents the change would impact.
- Because My State Farm Domain is contracted through State Farm, we will not be selling your information thus resulting in additional spam.
- Transferring your site will also get your domain information automatically pushed back into the Electronic Library.
- After this program is set up, the My State Farm Domain will be working with statefarm.comÆ to give the necessary information to Google and Yahoo to move your agent domain names up in the search engine so you will get better results.
- My State Farm Domain will also be working with Corporate to make additional functionality available such as customized emails and metrics as to how often the sites are being hit.
- Is it difficult? Transfers do take several steps, and will require your participation. You'll start the process here, but it takes some time and a few e-mails to finish it. If you get stuck, we can help.
Before you do anything else, make sure the WhoIs contact information for your domain name is correct, specifically the administrative contact email address. You can contact Regsitrar A or login to your account on their website to see that information.
- To be able to transfer a domain name you first need to "unlockî it. You can normally do this yourself through your account login at your current registrar (Registrar A). If you do not have this possibility, contact Registrar A by phone and ask them to unlock it for you. A list of popular registrars is available in the "Unlocking Your Domain" FAQ.
- After that you initiate a transfer request on this website.
- My State Farm Domain will contact you to validate your transfer request (usually within 4-6 hours) by sending an email to the administrative contact for the domain name. (This is one of many reasons why it is essential that you keep your WhoIs contact information up to date.) If you do not confirm the transfer within 3-4 days, your transfer request will be cancelled.
- After you have confirmed your transfer request with My State Farm Domain, we will send a transfer request to the official registry (for example Verisign for the .com and .net domains). The official registry will then contact both Registrar A and Registrar B about the transfer.
- That's it. We will work with the original registrar to get it transferred. It should all be complete in 5-6 days.
- It depends. When you search for a domain to transfer, we find out how long you've bought it for. The price to transfer it is calculated only on what time remains - not the total number of years you originally bought.
- You also get: A one year renewal/extension to your current expiration date.
- So what's it cost? It costs 10¢ a day for the time left on your domain plus the one year extension. However, since transfers never happen "instantly," we subtract 30 days from your transfer costs to allow for any delays.
- Show us a domain, and we'll show you the cost. Just search for a domain in the Transfer area, and if it's valid we'll display the exact costs to transfer it.
Once it is unlocked, confirm that the Administrative Contact info is accurate (it should be your name and email address) and then you can begin the transfer process. Listed below are some links to popular registrars and how to unlock your domain.
- Go Daddy: Click here for instructions.
- eNom:
- Login to your eNom account at http://www.enom.com/Login.asp
- Choose menu option DOMAINS, my domains
- Click on the domain name you wish to unlock
- Under UTILITIES, click on the ª "Set Auto-Renew/Registrar-Lock Options" for Domain Names and Services option.
- Remove the check from the check box marked "Do not allow this domain to be transferred to a different registrar."
- Click save changes
- Logout of your account
- NamesDirect:
- Log into your account at http://www.namesdirect.com/manage/
- Click the domain to manage
- Under the "Services For Domain" section - click the 'manage' button next to "Domain Locking"
- On the "Domain Lock down" page, click 'unlock'
- Network Solutions: Network Solutions's registrar lock is called Domain Protect. To disable Domain Protect:
- Log in to Network Solutions Account Manager at https://www.networksolutions.com/manage-it/index.jhtml.
- If you have more than one domain name, click on the domain name you want to unlock.
- At the top of the Domain Details section, click on the "Edit" link to the right of Domain Protect.
- Select the radio button next to Turn Domain Protect Off, then click on the Save button to de-activate Domain Protect.
- Otherwise, you may call Network Solutions at 1.866.391.4357 and tell them you want to turn OFF Domain Protect. This unlocks your domain and makes it available for you to transfer it. Support Page
- Register.com: Click here for instructions.
- Top Level Domain Registry System (TLDRS) : Many agents used this Canadian company several years ago to register their domain. Unfortunately, this company made themselves the owner of your domain instead of you and they are no longer answering their phone or responding to email requests. There has been a recent shift in their behavior however, which may provide a a new option. Please click here to find out more, or if all else fails, contact us at support@mysfdomain.com and we'll let you know the current situation.
- Yahoo: Click here for instructions.
Holiday Phone Support Hours: Friday 12/23 & 12/30 until Noon CST. We will be closed all day on 12/26 and 1/1.